Bavis Clothing Pre-Order – Shop Your Favourite Designs Early

Your favourite designs, reserved before they arrive!

At Bavis Clothing, we believe you should not have to wait until a new collection arrives to choose your favourite outfit. Our Pre-Order option allows you to shop selected designs before the physical products reach us.

We place orders with our manufacturers based on demand, giving you an opportunity to select your preferred designs and sizes in advance. As a special benefit, eligible pre-order products come with an exclusive 5% discount.

Enjoy early access to your favourite styles at a special price, while we take care of sourcing your order.

How Does Pre-Ordering Work?

1. Choose your favourite design: Browse our Pre-Order collection and select your preferred design, colour and size.

2. Place your order: Complete your purchase through our website at the displayed pre-order price.

Expected Delivery Timeline

• Usually: 10–15 days.

• In case of delays: The process may take up to 20–25 days.

• Please note: These are estimated timelines, not guaranteed delivery dates. Manufacturer delays, stock availability and other unforeseen circumstances may affect the schedule.

• The above timeline refers to the expected procurement and arrival of the product at Bavis Clothing. Additional time is required for shipping the parcel to your address.

Exclusive 5% Pre-Order Discount

Enjoy 5% off eligible pre-order products as a special benefit for ordering in advance.

The applicable price and discount will be displayed on the product page or at checkout. Unless explicitly stated otherwise, the pre-order discount cannot be combined with other promotional offers.

Important: Please Read Before Ordering

Our pre-order products are sourced from manufacturers before we physically receive them. Therefore, final availability is subject to the manufacturer's confirmation.

• Design availability: Occasionally, a manufacturer may be unable to supply the selected design.

• Size availability: Your selected size may become unavailable or may not be supplied by the manufacturer.

• Limited quantities: Some designs have limited quantities. If the number of confirmed pre-orders exceeds the quantity we can procure, we may be unable to fulfil every order.

• Alternative selection: If your selected design or size is unavailable, we will contact you and offer an alternative, where possible.

• Cancellation and refund: If you do not wish to accept an alternative, or if we cannot fulfil your order, we will cancel the affected item or order and issue a refund for the amount paid for the unfulfilled item or order, as applicable.

• No forced substitutions: We will not replace your chosen design or size without your approval.

Pre-Order Terms and Conditions

1. Nature of pre-orders

Pre-order products are listed before the physical stock reaches Bavis Clothing. Placing an order does not guarantee final availability until the manufacturer confirms supply and we can allocate the product to your order.

2. Delivery estimates

The expected procurement period is 10–15 days, which may extend to 20–25 days in some cases. These are estimates and do not include the additional transit time required to deliver your parcel after dispatch.

3. Manufacturer stock limitations

Availability of designs, colours, prints and sizes depends on the manufacturer's actual supply. Even after we place a purchase order, the manufacturer may be unable to supply some or all of the requested items.

4. Limited quantities and order allocation

Some designs are ordered in limited quantities. If confirmed customer orders exceed the quantity we receive, we will prioritise orders according to the time of successful order confirmation and payment, where applicable. Orders that cannot be fulfilled will be cancelled and refunded for the affected items.

5. Alternative products

If a selected product is unavailable, we may offer an alternative design or size. Any substitution will be made only with your consent. If you decline the alternative, we will refund the affected item.

6. Refunds for unavailable products

If Bavis Clothing cannot fulfil a pre-order because of stock or manufacturer issues, the amount paid for the affected item will be refunded through the original payment method wherever possible. The refund will be initiated promptly, and the time taken for the amount to reflect in your account may depend on your bank or payment provider.

7. Pre-order discount

The 5% discount applies only to eligible products identified as pre-order items. The applicable offer, exclusions and final price will be displayed before payment.

8. Mixed orders

If your cart contains both pre-order and ready-to-ship products, the items may be dispatched separately or together, depending on availability and the shipping arrangement. Any additional shipping implications will be communicated before proceeding where necessary.

9. Order updates

We may contact you through your registered mobile number, WhatsApp or email regarding availability, delays, alternative options, cancellations or refunds. Please ensure your contact details are correct and respond to requests for confirmation promptly.

10. Customer-Requested Cancellations and Refunds

If you wish to cancel your pre-order voluntarily, please contact Bavis Clothing customer support as early as possible. Cancellation requests will be reviewed based on the procurement and fulfilment status of your order.

Voluntary Cancellation Charges

For eligible voluntary cancellations, the refund amount may be reduced by the following charges actually incurred on the original transaction, where such deductions are legally permissible:

• Payment gateway processing charge: 2% plus 18% GST on the applicable charge.

• Shopify transaction charge: 2% plus 18% GST on the applicable charge.

The combined deduction is approximately 4.72% of the original order value, assuming both charges are calculated on the same transaction amount. The applicable deduction will be calculated based on the actual charges incurred.

Cancellation Due to Product Unavailability

If Bavis Clothing is unable to fulfil your pre-order because the selected design or size is unavailable, the manufacturer cannot supply the product, or another reason attributable to Bavis Clothing prevents fulfilment, you will receive a refund for the affected item without deductions for payment gateway or Shopify transaction charges.

All cancellations and refunds will be processed in accordance with applicable consumer protection laws and our refund policy.

11. Product information

Colours, prints and product details are displayed based on the information and images available to us. Minor variations may occur between photographs and the received product. However, we will not knowingly substitute a materially different design without your approval.

12. Customer acknowledgement

By placing a pre-order, you acknowledge that the product is not yet physically available at Bavis Clothing, that the procurement timeline is an estimate, and that final fulfilment depends on manufacturer availability. These terms do not limit any rights available to you under applicable consumer protection laws.

Frequently Asked Questions (FAQ)

1. What is a pre-order?

A pre-order allows you to purchase a selected product before the physical stock arrives at Bavis Clothing. We source the product from our manufacturer after receiving demand, subject to availability.

2. Why should I place a pre-order?

Pre-ordering lets you choose your favourite designs and sizes early, without waiting for the stock to arrive. You can also enjoy a special 5% discount on eligible pre-order products.

3. How long will it take to receive my order?

The product usually takes 10–15 days to reach us. In some cases, it may take up to 20–25 days. Once the product reaches us, we verify, pack and dispatch it. The final delivery time also depends on the courier or postal service.

4. Is the delivery date guaranteed?

No. The stated timeline is an estimate because we depend on our manufacturer's supply schedule. We will communicate significant delays when we become aware of them.

5. Will I definitely receive the design and size I ordered?

We make every reasonable effort to procure your selected design and size. However, final fulfilment depends on manufacturer availability and the quantity received. If we cannot supply your selection, we will contact you with the available options.

6. What happens if my selected design is unavailable?

We will inform you and, where possible, offer another design. You can accept the alternative or decline it. If you decline, we will cancel the affected item and refund the amount paid for it.

7. What happens if my selected size is unavailable?

We will contact you to discuss the available sizes or alternative designs. We will not change your selected size without your consent. If you do not accept an alternative, we will refund the affected item.

8. Can Bavis Clothing cancel my order if too many customers order the same design?

Some designs are available only in limited quantities. For example, if we can procure only three sets but receive more confirmed customer orders, we may be unable to fulfil every order. We will prioritise orders according to the time of successful order confirmation and payment, where applicable, and refund customers whose orders cannot be fulfilled.

9. Will I receive a full refund if Bavis Clothing cannot supply my product?

Yes. If we cannot fulfil your order, we will refund the amount paid for the affected item. If the entire order is cancelled, the amount paid for the entire unfulfilled order will be refunded. Refund processing and the time taken for the funds to reflect may depend on your payment provider.

10. Can I cancel my pre-order?

Please contact our customer support as early as possible if you wish to cancel. We will review the status of your order and handle your request according to our cancellation policy and applicable consumer rights.

11. Can I order ready-to-ship products along with pre-order products?

Yes, subject to the products being available for purchase. Depending on the order and shipping arrangements, your items may be dispatched together or separately. Please check the delivery information provided for your order.

12. Is the 5% discount available on all products?

The 5% discount is available on eligible pre-order products. Please check the product page and checkout price for the applicable offer. Other discounts cannot be combined unless the offer specifically permits it.

13. How will I know when my pre-order is dispatched?

We will provide the available order and dispatch updates through the contact details associated with your order. Tracking information will be shared when available.

14. What if my order is delayed beyond 25 days?

If the procurement period extends beyond the expected timeline, please contact our customer support for an update. We will communicate the status and discuss the available options if we cannot fulfil your order.

15. Can I change my design, size or address after placing the order?

Please contact us as soon as possible. Changes may be possible depending on the procurement, packing and dispatch status, but cannot be guaranteed once the order has progressed.

16. Will I receive the exact product shown in the photograph?

We aim to source the selected design as represented on our website. However, minor variations may occur in colour or appearance. If the manufacturer cannot supply the selected design or a materially different product is offered, we will seek your approval before making a substitution.

17. How can I contact Bavis Clothing about my pre-order?

Please contact us using the customer support details provided on our website. Keep your order number handy so that we can assist you more quickly.

Thank You for Choosing Bavis Clothing

We appreciate your trust in us. Our goal is to help you discover your favourite designs at affordable prices while keeping you informed throughout the pre-order process.

Choose early. Save 5%. Shop with confidence.

Bavis Clothing – Assured Quality at Reasonable Price.